Nilamba Transcription Team Manager

Remote

Contracted

Special Projects

Manager/Supervisor

Nilamba Transcription Team Manager

Location: Remote

Status: Project Based (Contract)

Compensation: Per audio minute, see below for details

Benefits: Ability to work remotely, flexible schedule

ABOUT THE COMPANY

Productive Playhouse Inc. (PPH) is a global data company. From our start, forward thinking in language acquisition and carefully observed cultural experience have defined the Productive Playhouse mission and driven our teams.

Our growth into a full-service data company began in 2011 and has expanded rapidly over the last decade. PPH currently offers our clients a wide range of data services including transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and sensitive and diversity-focused data handling, with additional services being added continuously.

JOB SUMMARY

We are currently seeking a Transcription Team Managers [internal: Division Manager] with proven experience in team and project management in the localization industry. In this role, you will be overseeing a team of 5-10 transcribers. Teams complete projects focused on transcribing audio content into text. Audio file content is religious in nature and may pertain to a single religion, or multiple. The project involves long-form transcription following established guidelines and best practices. This multi-faceted role offers the opportunity to earn income through multiple streams, as a transcriber, reviewing, and manager. See below for more details, including pay rates.

RESPONSIBILITIES

Regular and prompt communication in English
Monitoring team progress and performance, while ensuring timely project completion
Providing invoices and invoicing summaries
Assist in hiring and onboarding transcribers, while following company-established onboarding procedures
Administering and grading language verification tests, as well as revising and enhancing tests as needed
Training and providing support for transcribers
During down time, utilize company transcription program to transcribe alongside transcribers to help progression of project
Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc

REQUIREMENTS

- Full proficiency in the Nilamba language, also known as Iramba. (ISO: nim)
- Professional work experience in Linguistics, Translation, Transcription or localization, strongly preferred
- Proficiency in computer and internet skills
- Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
- Strong grammar, orthography, and punctuation skills; a proficiency test will be required
- Responsive with timely email access
- Effective web search skills
- Ability to onboard within two weeks
- Preferred, experience using Upwork

ADDITIONAL INFORMATION

- Compensation as noted below:
- Transcription: USD $1.60 per audio minute transcribed
- Reviewing: USD $0.40 per audio minute reviewed
- Management: USD $0.30 per audio minute completed (total of all project audio minutes)
- The projected project volume is currently 5 audio hours (project volume may fluctuate)

Note: Division Managers are encouraged to participate in all three phases of the project (transcription, review, and management). Division Managers who transcribe and review will be compensated for these activities in addition to the estimated compensation they will earn for their management duties. The estimated compensation associated with management duties is paid out over the course of the project as the team completes the assigned audio minutes.

Payment will be made on a 60-day pay cycle
Acceptable payment methods are PayPal, Payoneer and Wise
- Productive Playhouse will cover platform fees associated with the accepted payment platforms

Please note that the pay rate is in US dollars and payment will be made in US dollars. The amount in local currency will vary according to exchange rates.

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